Keeping Things Civil

Why People Disagree

By Michael Barrett | March 22, 2018 | 6 Comments

It seems like there are thousands of reasons people disagree, doesn’t it? There are actually only three. In this video, you’ll learn what those three reasons are AND how you can deal with them in the meetings you lead.


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Managing Dysfunction in Your Workshops – Part 3

By Michael Barrett | February 11, 2017 | 1 Comment

How can you manage dominating personalities? Managing this dysfunction is important – ARTFULLY managing it is even better. 


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Managing Dysfunction in your workshops – Part 2

By Michael Barrett | January 29, 2017 | 0 Comments

Learn how you can turn “naysayers” into strong supportersAND improve the product of the workshop.


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Managing Dysfunction in Your Workshops Part 1

By Michael Barrett | January 18, 2017 | 7 Comments

What do you do when participants are checked out? Learn how to bring “just enough” intervention.


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How to Prevent Dysfunction in your Workshops

By Michael Barrett | December 17, 2016 | 0 Comments

The best workshop dysfunction is the dysfunction that NEVER occurs. 
Learn about three common types of meeting dysfunction and how to prevent them before they ever happen.


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Conflict vs. Dysfunction

By Michael Barrett | November 26, 2016 | 3 Comments

Knowing how to recognize the difference between conflict and dysfunction is a very important facilitation skill. Learn the subtle signs of each in this video. 


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